Insurance, Banking And Financial Services
Digital Transformation in the Banking and Financial Services industry aims to offer
fully digital services,
improved customer experience with powerful and agile banking IT products and systems. In
Insurance Services there
is a desire to provide connected products and services, with emerging technologies and
real-time data. Here are some of the questions
that this industry grapples with
- How do we protect our customers and banks financial health from data breaches and
identity fraud?
- How can deliver a more personalized banking experience to our customers?
- How can we reduce the cost of processing claims for insurers?
- How can we accelerate the claims process for our customers?
Manufacturing
Digital Transformation in Manufacturing uses data from connected operations and
systems to learn and adapt to new demands.
It attempts to answer questions like the following:
- How can I address my resource gaps?
- What is the best means of resolving inventory challenges?
- What can I do to improve production quality?
- How can I match my supply and demand better?
- Can I decrease my service costs? What is the best way to improve asset
utilization?
Healthcare And Life Sciences
In the Healthcare and Life Sciences space the benefits from digital transformation come
in the form of exploring new modes of healthcare service delivery, such as telemedicine
or improved efficiency
of existing operations in healthcare facilities. Other focus areas include improved
collaboration between healthcare practitioners,
improved use of data to personalize healthcare services and improved patient monitoring
using wearables.
Here are some questions that practitioners in the space deal with
- How can I enable easy search and retrieval and interoperability between different
healthcare facilities while ensuring that the data stays secure in the cloud?
- Can I integrate public health records, social media and other data sources to
identify relevant insights for my organization?
- What is the most appropriate API for to ensure correct data exchange between
systems, devices and other integrated services?
- Can I design better clinical studies - by find the best control group of patients?
- Will wearables help me guage the effectiveness of treatements?
- How do I prevent counterfeiting and ensure the authenticity of my pharmaecutical
product as it travels from source to destination?
Retail and e-Commerce
In the Retail and e-Commerce area, businesses are looking to use digital tools to
strengthen,
and revolutionize the way they're using their staff, their data and their systems to
remain competitive. They
want to provide omnichannel shopping and delivery options for customers, leverage Social
media as a form of advertisement maybe even
use data analytics and machine learning to inform major business decisions.The
challenges they deal with include:
- How can we provide a more intuitive and personalized way to shop?
- How can we leverage the data from a CRM to develop a more targeted marketing
campaign or enable our employees to make informed customer recommendations?
- How can we effectively integrate our operations across multiple channels to provide
a seamless omni-channel experience?
- Can we reimagine some of our products using the power of predictive analytics?